3 Ways To Keep Your Cloud-Based Phone System Secure

Business Blog

When you switch over to a cloud-based phone system, you want to make sure that your system is secure. As your system is now hosted over the internet, it is important that you realize the security risks that a VOIP system presents and take the proper precautions to keep your system safe.

Way #1: Use Voice Data Encryption

First, make sure the data you are sending over your cloud-based phone system is encrypted. Your data includes things such as text and emails you may send over your VOIP system. Your data also includes your voice data; everything that you say and that is said to you on the phone is a form of data.

You want to make sure that your data is encrypted. You can work with your hosted VOIP provider to set up encryption protocols on your system. One of the most common types of encryption protocol is the secure real-time transport protocol (SRTP). Your hosted VOIP provider can also provide you with other encryption options.

Way #2: Use a VPN

A virtual private network, or VPN, refers to the network that your data is sent over. When your cloud-based phone system is being used at your primary physical location, you don't have to use a virtual private network as you should already have a secure local network.

However, with a cloud-based phone system, you and your employees can also remotely use the phone system. Whenever someone remotely uses your phone system and features, they should do so over a VPN. Train all your employees on how to set up and use a VPN so that when they use your VOIP system remotely, the data that is sent and received will be as protected as possible.

Way #3: Limit Call Types

Finally, with a VOIP system, you can limit the types of calls that are made with your system and that you are able to receive. There are lots of different ways you can restrict the calls that are made and received over your system. You can limit and restrict the time of day that calls can be made and received. You can restrict certain users' access to the system to specific periods of time. You can also restrict the types of calls that can be made on different devices.

When it comes to using a cloud-based phone system, it is important that you put security measures in place, such as voice data encryption and the use of a virtual private network. Taking simple security steps will help keep your VOIP system and business secure from hackers.

To learn more, contact a company like TCI Phones.


7 February 2020

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